The expected processing time for your order after it is placed is approximately 24-48 hours. Once your order is processed, please allow approximately 18-22 days* for stainless steel exhaust systems and 28-30 days* for titanium exhaust systems. We use this time for manufacturing and customization to make sure your exhaust system is up to our standards.

*Please note that this timeframe may vary slightly depending on the complexity of your exhaust and current order volume.

Yes, we highly recommend professional or experienced installers for our products. While many of our items can be installed at home, we want to emphasize that we are not liable for any incorrect installation or damages that may occur during the installation process. To ensure the best results and to prevent potential issues, we encourage customers to seek the expertise of professionals who are knowledgeable in the installation of our specific products. This helps to guarantee a safe and successful installation while preserving the quality and integrity of our items.

You can reach our customer support team through multiple channels. The best way to get in touch with us is by using our contact form, which can be found on our website's Contact Us page. We strive to respond promptly to inquiries submitted through the contact form.

Additionally, we are very active on our social media and respond to TikTok/Instagram DMs if that's an easier way to communicate for you. Please allow between 24-48 hours for a response due to the volume we currently have.

Azora is based in Oceanside, California. Our location in this beautiful region allows us to serve our customers effectively and provide the high-quality products and services you expect from us.

At Azora Motorsport, we prioritize quality in every exhaust system we manufacture. We use T304 grade stainless steel and grade 5 titanium, both known for their exceptional durability and resistance to corrosion. Additionally, each exhaust system undergoes rigorous quality control checks to ensure they meet our high standards before reaching our customers.

The majority of our products are proudly manufactured in Southern California. We have dedicated years to meticulously selecting the best manufacturing partners, ensuring the highest levels of precision and attention to detail in the production of our items. This commitment to quality and craftsmanship is at the core of our mission to provide top-notch products to our valued customers.

We do source some parts of our systems or full systems from Asia/Germany depending on demand. This ensures that we can meet our deadlines and deliver quality exhausts in a timely manner.

Absolutely! We specialize in creating custom, one-of-a-kind exhausts to meet your specific needs and preferences. Our capabilities extend to crafting unique exhaust setups, such as x-pipes or resonators, on select items. If you have a specific idea or request for a custom exhaust, please reach out to us. We're excited to work with you to bring your vision to life and create a truly unique and personalized exhaust tailored to your needs.

Delivery times depend on delivery location. Orders being delivered domestically will take an estimated 5-7 business days to arrive. Overseas deliveries will take an estimated 7-16 days.

Yes, we can ship orders outside of the USA. To get a shipping quote for international orders, please contact us with the specific parts you need and provide your shipping address. You can reach out to us through our Contact Us page or the preferred communication method on our website. Our team will promptly respond with a shipping quote tailored to your location and requirements, ensuring a smooth and efficient ordering process for international customers.

The majority of our orders are shipped from our main facility in California, USA, or from our partnering warehouses located across the United States. However, it's important to note that in some cases, items may be shipped directly from our manufacturing warehouses in Asia. We make every effort to ensure that your orders are processed efficiently and that you receive your products in a timely manner, regardless of their origin. If you have any specific questions about the shipping location of your order, please don't hesitate to contact our customer support team for assistance.

In the unfortunate event that you receive a package with damaged items or packaging, or if a package goes missing during shipping, we recommend taking immediate action. For damaged packages, it's crucial to document the condition of both the item and the packaging by taking numerous photographs. This documentation will be valuable during the claims process. Next, please contact us through our Contact Us page. We have insurance coverage for both broken and lost items during shipment. Rest assured that we will work diligently to resolve the issue promptly and to your satisfaction. Your experience with our products and services is of utmost importance to us, and we are committed to addressing any concerns effectively.

Our return and replacement policy is as follows:

• If a product arrives damaged, we will send a replacement part to you promptly.
• If you need to do any fabrication/modifications to your exhaust system please send us pictures/videos and in some cases we can partially cover the costs. Contact our team for more information.
• Customers are responsible for covering the shipping cost of returning the item to us.
• For any systems that are returned we charge a 20% restocking fee.

To process a return, please reach out to us via our contact form or email, providing your order number. Our team will guide you through the return process and assist you accordingly to ensure a smooth and efficient experience. Your satisfaction is important to us, and we strive to address any return requests with the utmost care and professionalism.

Since our exhausts and steering wheels are made to order, we do not allow cancellations for them. If you need an update on your order or an ETA for delivery please contact us and our team will respond to you within 24-48 hours.

In some cases, an exception can be made however we do charge a 40% cancellation fee while an exhaust/steering wheel is in production.